Privacy Policy
Effective Date: March 1, 2026
Angel Lady values your privacy and is committed to protecting your personal information.
1. Information We Collect
When you interact with our website, we may collect information such as:
Name
Email address
Phone number
Shipping address
Order information
This information is only collected when you voluntarily provide it, such as when placing an order or submitting a contact form.
2. How We Use Your Information
We use your information to:
Process and deliver orders
Respond to questions or requests
Provide updates about orders or custom designs
Improve our website and customer experience
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Text Messaging (SMS)
If you choose to opt in to receive text messages, Angel Lady may send messages related to orders, custom design requests, or product updates.
Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP.
4. Cookies
Our website may use cookies or similar technologies to improve website performance and user experience.
5. Data Security
We take reasonable steps to protect your personal information. However, no online system can guarantee absolute security.
6. Third-Party Services
Our website may use third-party tools such as payment processors or website hosting services. These providers only receive the information necessary to perform their services.
7. Children’s Privacy
This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
8. Changes to This Policy
This Privacy Policy may be updated periodically. Updates will be posted on this page with the effective date.
9. Contact Information
If you have questions about this Privacy Policy, please contact:
Priscilla (aka The Angel Lady)
Flower Mound, Texas
See Our TERMS of SERVICE Here
Frequently Asked Questions
Do you take custom orders?
Yes. I have thousands of designs and you have a hundreds of colors to choose from. Let me know if you have a special design, occasion or request in mind.
What is free-standing lace (FSL)?
Free-standing lace is a special embroidery technique where designs are stitched onto water-soluble fabric. Once the backing is removed, you’re left with a beautifully intricate piece of lace that holds its shape and can be displayed or used on its own — no fabric needed behind it!
How long does it take to make an order?
Most items are made to order and typically ship within 5–7 business days. Larger or custom orders may take a bit longer, but I’ll always keep you updated along the way.
Do you offer gift packaging or cards?
Yes! I can package your angel or keepsake as a gift and include a personalized card or note upon request — perfect for birthdays, memorials, or holidays.
Are the angels washable or fragile?
While made from high-quality thread, free-standing lace is delicate and should be handled with care. They are not meant for machine washing, but you can gently spot clean if needed.
Do you sell at craft fairs or events?
Yes! I occasionally participate in local craft fairs and artisan markets. Be sure to follow me on social media or sign up for email updates to find out where I’ll be next.
Can I request a bulk order for events like weddings or memorials?
Absolutely. I can create custom pieces in larger quantities for special events like weddings, baptisms, holidays, or memorials. Just reach out with your ideas and timeline.
Do you ship outside the U.S.?
At this time, I primarily ship within the United States.
Follow me on social media for exclusive updates, new arrivals, and behind-the-scenes glimpses of my newest design projects.
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